Terms and Conditions

ACCOUNTS

To become a Client, you must provide your name, email address, and, in some cases when requested, other
registration information (“Account Information”). Alternatively, you can create an Account and become a
Client using your valid social networking service (“SNS”) account, by entering your SNS credentials and
connecting to the Services. In becoming a Client, you represent and warrant that: (a) all required Account
Information you submit is truthful and accurate, and (b) you will maintain the accuracy of such Account
Information. We may also ask you for additional information about you, including your size, fit, and style
preferences in order to establish your style profile (“Style Profile”). Please keep your Account
Information, including your password, confidential. If someone accesses our Services using your Account
Information, we will rely on that Account Information and will assume that it is really you or someone you
have authorized who is accessing the Services. You are solely responsible for any and all use of your
Account Information and all activities (including orders placed through the Services) that occur under or in
connection with your Account. Please notify us immediately if you become aware that your Account Information
is being used without authorization. We reserve the right to take whatever action we deem necessary to
preserve the security of the Services and your Account, including without limitation terminating your
Account, changing your password, or requesting additional information to authorize transactions on your
Account. You may not use anyone else’s Account at any time without the permission of the Account holder. You
agree not to register for more than one Account, register for an Account on behalf of an individual other
than yourself without such individual’s authorization, or register for an Account on behalf of any group or
entity. You must be at least 18 years old to be a Client. If we later discover or suspect that a person
under 18 years old has created an account, we reserve the right to take steps to cancel that request.

We created interfaces that allow you to connect with SNS’s such as Facebook or Google through the Services.
By granting us access to your SNS account, you understand that, subject to privacy restrictions, we may
access, make available, and store any information that you have made available to us through your SNS
account (“SNS Content”) so that it is available on your Account. Unless otherwise specified in the Terms of
Use, all SNS Content will be deemed Your Content (as defined below). Please note that if an SNS account or
associated service becomes unavailable or the Services’ access to such SNS account is terminated by the
third-party service provider, then SNS Content will no longer be available on and through the Services and
you may have difficulty accessing the Services. You can revoke our access to any SNS at any time by
disconnecting your SNS account via your Account. Please note that your relationship with each SNS is
governed solely by your agreement(s) with such SNS, and we disclaim any liability for personally
identifiable information that may be provided to us by an SNS in violation of the privacy settings that you
have set in the SNS. We make no effort to review any SNS Content for any purpose, including without
limitation for accuracy, legality or noninfringement, and we are not responsible for any SNS Content.

SHIPMENTS, RETURNS, AND EXCHANGES

Style Shipments. When you sign up for a Style, we will send you some Products chosen by asho™, at our
discretion. Available ship dates are determined at our discretion and may vary based on a variety of
factors, including without limitation inventory, geography, and automatic shipping preference. You may also
be able to select particular items to be included in your Style. You will be able to try them on to see what
you like. You can decide to keep all, some, or none of the Products in the shipment, and we will charge you
for the items you keep as described in the Styling Fee and Payment section (below).

Direct Purchases. You may be able to select Products to be delivered separately from a Style. Such purchases
shall be referred to herein as “Direct Purchases.” To place an order for a Direct Purchase, you will be
required to follow the purchase process on the Services to submit the order, which we may accept by shipping
you the Products.

Data Check. When you send us a request for a Style or purchase Products, our payment processing provider or a
third party service provider may attempt to verify your address or place a hold on your payment method to
check for potential fraud.

Scheduling. If you are a Client, you may schedule a Style through the Services. You may also request that we
automatically send you a Style on a specified cadence, without waiting for you to manually schedule each Style.
If you order any Style, whether manually or automatically, you authorize us to charge you for the Styling Fee
in accordance with these Terms of Use. You may change the scheduled date for your Style if you notify us
before it is styled. As explained in the Styling Fee and Payment section, you are responsible for: (i) the
Styling Fee for any Style that is not cancelled with the required notice and (ii) the price of any Products
that are not returned in accordance with our policies. These Terms of Use will govern any Style. We may refuse
to ship to any address for any reason including because it is outside the geographic area that we serve or
it is to an address that we determine may be associated with fraudulent purchases.

Sending Back Products During the Try-On Period. If you want to send back any of the Products in your Style,
simply place them in the return package we provide and mail them back to us at no cost to you. Any Products
sent back must be postmarked no later than three (3) days after you receive the package (the “Try-On
Period”) and must be unworn and in the original condition. You will retain title to the Products and risk of
loss of the Products will remain with you until we receive the Products and we determine that the Products
were returned unworn and in their original condition, at which point you will be deemed to have rejected the
Products and title will return to us. We will assume that you have chosen to keep any Products in the Style
that you do not postmark back to us by the end of the Try-On Period, and we will charge your Account for
those Products any time after the end of the Try-On Period. Any exceptions permitting a return postmarked
later than the end of the Try-On Period must be requested in a timely manner and may be granted at the sole
discretion of asho™.

Purchased Item Returns. If you want to return any Products you’ve previously purchased, please consult our
returns policy here: https://support.asho.style/hc/en-us/articles/203484970. Please note that in the
event you received a discount after buying all of your stylist’s picks in a Style (the “buy-all discount”) and
later return a purchased Product from that Style for reasons other than it was defective, then the buy-all
discount will not apply and any refund to which you are entitled will not reflect the buy-all discount.

Style Exchanges. If you want to exchange any of the Products in your Style (e.g., for a different size), you can
request an exchange by accessing your Account and proceeding through the check-out flow for your Style. If an
exchange is available for a particular Product, you will be given the choice to exchange. An exchange may
not be available in all cases. If you elect to receive an exchange, return the original Product in the
prepaid return package by the end of the Try-On Period. The exchange Product will be sent separately to you.
If you fail to return the original Product by the end of the Try-On Period or if the original Product is
damaged or shows signs of wear, asho™ may charge you for both the original Product and the exchange
Product. If you receive the exchange Product and wish to return it, you can send it back in the pre-paid
return package within three (3) days of your receipt of the exchange Product.

Direct Purchase Exchanges. If you want to exchange any item not received in a Style (e.g., for a different
size), you can request an exchange by accessing your Account and proceeding to the Orders page. If an
exchange is available for a particular Product, you will be given the choice to exchange. If you elect to
receive an exchange, return the original Product in the prepaid return package. The exchange Product will be
sent separately to you. Unfortunately, we cannot guarantee that you will be able to exchange or replace any
item.

Legal Details. Your scheduling of a Style or Direct Purchase is an offer to purchase the Products. We may
accept your offer by processing your Styling Fee payment and shipping you the Style, or by shipping the Direct
Purchase. For any reason, we may decline to accept your request for a Style or Direct Purchase. If we decline
to accept your request, we may attempt to notify you at the email address you provided. All Products will be
deemed accepted by you upon shipment, and title to and risk of loss passes to you when we provide the
Products to a common carrier. Excluding any User Content, we strive to ensure that the information on the
Services is complete and reliable. Certain information may contain pricing errors, typographical errors and
other errors or inaccuracies, which we may correct without liability. Products displayed may be out of stock
or discontinued, and prices are subject to change. We reserve the right to limit quantities purchased by
Clients. We do not guarantee that all Products described on our Services will be available. In an effort to
enhance your shopping experience and give as many customers as possible the opportunity to purchase
Products, we may place limits on purchases and we do not authorize the purchase of commercial quantities of
our Products. We further reserve the right to cease doing business with customers who violate this policy.

STYLING FEE AND PAYMENT

Prior to shipping you a Style, we will charge you a non-refundable “Styling Fee” in the amount set forth on
the Services. The Styling Fee will be charged to your credit card or other payment method between the time
the order is placed and the time we ship your Style. Within three (3) days of receiving your Style, we request
that you send back any Products you don’t want. If you choose to keep Products from your Style, the Styling
Fee will be credited towards the purchase price of those Products. You may pay for any Products from your
Style via credit card or other payment method then available on the Services. If you have a credit in your
Account at the time of processing the Styling Fee or paying for Products, the credit will be applied before
we charge your credit card or other payment method then available. By submitting your payment information to
us, you authorize us to charge your credit card or other payment method then available in accordance with
these Terms. If you receive Stylees automatically, you agree that we may charge the Styling Fee to the card or
other payment method on file on a recurring basis according to the frequency you selected until you cancel
automatic Stylees by (i) clicking the “Manage automatic Stylees” link on your Account homepage when you log in,
choosing to stop receiving automatic Stylees, and following the prompts and options that follow or (ii) by
emailing us at hello@asho.style, from the email address currently associated with your account, stating
that you want to stop receiving automatic Stylees. You may cancel an upcoming Style by accessing your Account
and cancelling the Style at any time before the Style is styled. You represent that you will not use any credit
card or other form of payment unless you have all necessary authorization to do so. We will not be liable in
the event your children or others acting with or without your permission use your credit card, PayPal
account, or other means of payment to make orders on the Services; however, you may report any unauthorized
use to us, and we will use reasonable measures within our control to help prevent future unauthorized use of
your credit card or other payment method.

PRICING AND PRODUCTS FOR StyleES

Typically, asho™ does not disclose the prices of its Products until you receive a Style. While asho™
makes efforts to follow the style and price preferences you express in your Style Profile, we do not
guarantee that every item in your Style will meet those preferences. You are responsible for paying for all
Products in your Style, whether they conform to your Style Profile or not, unless you return the Products in
accordance with our policies. You are responsible for the payment of any Styling Fees, and state and local
sales taxes that apply to your order where we elect or are required to collect and remit such taxes. If we
don’t collect the applicable sales tax, you are responsible for payment of the applicable use taxes. Stitch
Style may provide certain promotions or credits to customers. Depending on the type of promotion or credit
offered, it may reduce the amount of state and local sales taxes that apply to your order. The application
of the promotion or credit will be reflected on your receipt.

GIFT CARDS

You may purchase asho™ gift cards through the Services (“asho™ Gift Cards”). asho™ Gift Cards
can be redeemed solely through our Services for Products or Styling Fees. asho™ Gift Cards cannot be
redeemed for cash except where required by law. For balance information, or to replace the remaining value
on a damaged card, contact: hello@asho.style. asho™ Gift Cards require no maintenance, activation,
or other fees. Risk of loss and title for asho™ Gift Cards pass to the purchaser upon electronic
transmission to the purchaser or designated recipient, or our delivery to the carrier, whichever is
applicable. asho™ is not responsible for lost or stolen asho™ Gift Cards, or for use without your
or the recipient’s permission. asho™ reserves the right to close accounts or request alternative forms
of payment if a asho™ Gift Card is fraudulently obtained or used. For full terms and conditions for
gift cards, please visit www.asho.style/gift-card-terms.

REFERRAL CREDITS

As a Client, by referring others to asho™, you may participate in the asho™ Referral Program (the
“Program”). If you are accepted into the Program, you will receive a referral credit toward future purchases
(a “Referral Credit”) when you make a Qualifying Referral. In order to receive a Referral Credit, each of
the following requirements must be met (collectively, a “Qualifying Referral”): (i) you must share a
referral link that is unique to you with your contact who has not previously used asho™; (ii) you must
disclose your relationship with asho™ (e.g., “if you place an order, I’ll get a credit”); (iii) the
referred person must register for the Services after directly clicking the unique link, (iv) the referred
person must, within a reasonable period of time, order a Style and meet the minimum requirements applicable at
the time the referred person orders a Style (e.g., spending at least $25 with asho™), but which may vary
from time to time and by Client, at asho™’s sole discretion (the “Reward Criteria”), and (v) you must
be a Client of the Services. Purchases using asho™ Gift Cards are not Qualifying Referrals.

The amount of the Referral Credit will be the amount specified on your referral page (account required) at
the time the referred friend orders a Style and meets the Reward Criteria. For more information about how
referrals work, see our Referral Program FAQ page available at
https://support.asho.style/hc/en-us/articles/203491760-How-Referrals-Work-FAQ. You may be required to pay
taxes, and we may be required to withhold taxes, on the value of redeemed Referral Credits if the value
exceeds certain thresholds. Referral Credits will be reflected in your Account in a commercially reasonable
amount of time after the Qualifying Referral has been completed. The maximum amount of Referral Credits that
you can receive in any calendar year is $99.

Restrictions. Referral Credits can be accrued solely by you and you may not earn Referral Credits by:

permitting another individual to use your Account;
creating multiple Accounts;
promoting your referral code through paid marketing, such as search engine or social media marketing (e.g.,
AdWords, Yahoo, Facebook);
posting your unique referral link on any public forum or coupon site where you are not the primary content
owner (e.g., you may post referral link on your personal Facebook page or tweet it from your personal
Twitter account, but you may not post it on a site like RetailMeNot or Wikipedia); or
upon notice, any other restriction we impose on participants in the Program.
If you are a paid asho™ Influencer you may not earn Referral Credits under the Program in the same
calendar year that you receive payments from asho™ or a asho™ affiliate marketing partner, such as
Impact.

You may, as a new Client referred by another to asho™, participate in the Program. If you are accepted
into the Program, you will receive a referral credit toward future purchases (a “Referred Client Credit”)
when you receive a Qualifying Referral and meet the Reward Criteria.

By acquiring Referral Credits or Referred Client Credits, you agree and acknowledge that asho™ is
granting you a limited, non-transferable, revocable license to a digital item, and that Referral Credits and
Referred Client Credits are not your personal property. You may not obtain any cash or money in exchange for
Referral Credits or Referred Client Credits. You are responsible for notifying asho™ if you believe the
number of Referral Credits or Referred Client Credits in your Account is incorrect.

asho™ reserves the right to remove Referral Credits and Referred Client Credits from an Account at any
time. Unless extended by asho™ at our discretion, Referral Credits and Referred Client Credits will
automatically expire ninety (90) days from issuance.

We reserve the right to modify, suspend or terminate the Program and to void any Referral Credits or
Referred Client Credits upon notice to you. We may provide such notice in any way compliant with applicable
law including via email to the last email address you provided to us, by amending these terms or posting a
change to the Program on our Referral Program FAQ page. All Referral Credits and Referred Client Credits are
voided immediately upon termination of this agreement or the closing of your Account.

ACCESS TO THE SERVICES

App Stores. With respect to any App accessed through or downloaded from the Apple App Store, Google Play
Store or any similar store or marketplace (each an “App Store” and references to the App Store include the
corporate entity and its subsidiaries making the App Store available to you), you agree to comply with all
applicable third party terms of the App Store (the “Usage Rules”) when using the App. To the extent these
Terms of Use provide for usage rules that are less restrictive than or otherwise in conflict with the Usage
Rules, the more restrictive term applies.

You acknowledge and agree that the availability of the App and the Services is dependent on the third party
from whom you received the App license, e.g., the App Store. You acknowledge that these Terms of Use are
between you and us and not with the App Store. We, not the App Store, are solely responsible for the App and
Services, the content thereof, maintenance, support services, and warranty therefor, and addressing any
claims relating thereto (e.g., product liability, legal compliance, or intellectual property infringement).
In order to use the App, you must have access to a wireless network, and you agree to pay all fees
associated with such access. You also agree to pay all fees (if any) charged by the App Store in connection
with the App or Services. You agree to comply with, and your license to use the App is conditioned upon your
compliance with, all applicable third-party terms of agreement (e.g., the App Store’s terms and policies)
when using the App or Services. You acknowledge that the App Store (and its subsidiaries) are third-party
beneficiaries of these Terms of Use and will have the right to enforce them. Open-Source Software. Certain
software code incorporated into or distributed with the Services may be licensed by third parties under
various “open-source” or “public-source” software licenses (such as the GNU General Public License, the GNU
Lesser General Public License, the Apache License, the Berkeley Software Distribution License, and the MIT
License) (collectively, the “Open Source Software”). Notwithstanding anything to the contrary in these Terms
of Use, the Open Source Software is not licensed under these Terms and instead is separately licensed
pursuant to the terms and conditions of their respective open-source software licenses. You agree to comply
with the terms and conditions of such open-source software license agreements.

OWNERSHIP OF INTELLECTUAL PROPERTY

You understand and acknowledge that the software, code, and proprietary methods and systems used to provide
the Services (“Our Technology”), and the materials, information, and content made available or displayed by
us through the Services (collectively, “Our Content”) are: (a) copyrighted by us or our licensors under
United States and international copyright laws; (b) subject to other intellectual property and proprietary
rights and laws; and (c) owned by us or our licensors. Neither Our Content nor Our Technology may be copied,
modified, reproduced, republished, posted, transmitted, sold, offered for sale, or redistributed in any way
without our prior written permission and the prior written permission of our applicable licensors. Subject
to these Terms of Use, we grant you a non-transferable, non-exclusive, revocable, limited license to use and
access, solely for your own personal, noncommercial use (a) the App on any compatible device that you own or
control, and (b) the other aspects of the Services. You must abide by all copyright notices, information, or
restrictions contained in or attached to any of Our Content or Our Technology and you may not remove or
alter any such notice, information, or restriction. Nothing in these Terms of Use grants you any right to
receive delivery of a copy of Our Technology or to obtain access to Our Technology except as generally and
ordinarily permitted through the Services according to these Terms of Use. Furthermore, except for the
limited license above, nothing in these Terms of Use will be deemed to grant, by implication, estoppel or
otherwise, a license to Our Technology or Our Content. Certain of the names, logos, and other materials
displayed on Products or in the Services constitute trademarks, trade names, service marks or logos
(“Marks”) of asho™ or other entities. Ownership of all such Marks and the goodwill associated with such
Marks remains with us or those other entities. You are not authorized to copy, modify, or otherwise use our
Marks. Any use of third party software provided in connection with the Services will be governed by such
third parties’ licenses and not by these Terms of Use.

CONTENT GUIDELINES

Please use good taste in any and all content, including text, links, images, and videos, you post (“Your
Content”) to our Services, including in our forums, comments to our blog, on your “boards,” in your uploads,
or on any other page or website related to asho™. We reserve the right, but do not undertake an
obligation, to review Your Content, and to investigate and/or take appropriate action against you or Your
Content in our sole discretion if you violate the guidelines below or any other provision of these Terms of
Use or otherwise create liability for us or any other person. Such action may include removing or modifying
Your Content, terminating your Account, and/or reporting you to law enforcement authorities.

You are solely responsible for Your Content. You assume all risks associated with use of Your Content. You
understand that we do not guarantee any confidentiality with respect to Your Content. You may not represent
or imply to others that Your Content is in any way provided, sponsored or endorsed by us. We are not
obligated to back up Your Content, and Your Content may be deleted at any time without prior notice. You are
solely responsible for creating and maintaining your own backup copies of Your Content if you desire. We
will not be liable for the deletion or accuracy of Your Content; the failure to store, transmit, or receive
transmission of Your Content; or the security, privacy, storage, or transmission of other communications
originating with or involving use of the Services. We reserve the right in our sole discretion to
pre-screen, refuse, or remove Your Content at any time for any reason. Please make sure that you only
provide information to the Services that you are allowed to share without violating any obligations you may
have to a third party.

We do not claim any ownership of Your Content. By making available Your Content on or in the Services, you
represent that you own or have all rights necessary to make available Your Content to us. You hereby grant,
and you represent and warrant that you have the right to grant, to us a fully paid, royalty-free, perpetual,
irrevocable, worldwide, non-exclusive, and fully sublicensable license to license, reproduce, distribute,
modify, adapt, publicly display and perform, prepare derivative works of, incorporate into other works, and
otherwise use Your Content (in whole or in part) for the purposes of including Your Content in the Services
and operating, developing, providing, and promoting the Services. You agree to irrevocably waive (and cause
to be waived) any claims and assertions of moral rights or attribution with respect to Your Content.

You can find additional terms related to Your Content here: https://www.asho.style/terms/ugc.

GENERAL RULES OF USER CONDUCT

You agree not to (i) take any action or (ii) make available any content on or through the Services that: (A)
violates any third-party right, including any intellectual property or proprietary right; (B) is unlawful,
threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy,
tortious, obscene, offensive, or profane; ( C) constitutes unauthorized or unsolicited advertising, junk or
bulk email; (D) involves commercial activities and/or sales without our prior written consent; (E)
impersonates any person or entity; (F) interferes with or attempts to interfere with the proper functioning
of Our Technology in any way not expressly permitted by the Terms; or (G) attempts to engage in or engage
in, any potentially harmful acts that are directed against Our Technology.

RIGHT TO SUSPEND

asho™ reserves the right, in our discretion, to suspend your Account, your use of the Services or the
sending of Stylees at any time at our discretion including, as necessary to protect the security or operation
of the Services.

FEEDBACK

In the event that you provide us any ideas, thoughts, criticisms, suggested improvements or other feedback
related to Products or the Services (collectively “Feedback”), you agree we may use the Feedback to: (a)
improve our Services or any Products and (b) promote the Services and Products, and that you will not be due
any compensation for your Feedback that is used in these ways. To the extent that we have your name,
likeness, or voice, this will be part of the Feedback and you agree that we may use your name, likeness and
voice in the same manner that we can use other Feedback. You grant to us a worldwide, royalty-free, fully
paid, perpetual, irrevocable license to use, reproduce, modify, translate, distribute, perform, display,
import, sell, offer for sale, make, have made and otherwise exploit the Feedback in any form, media, or
technology, whether now known or hereafter developed, and to allow others to do the same. This is true
whether you provide the Feedback on the Services or through any other method of communication with us,
unless we have entered into a separate agreement with you that provides otherwise.

TEXT COMMUNICATIONS

Depending on the consent you’ve provided, we may send text messages that (1) provide you with information
you’ve requested from us; (2) provide updates regarding your transactions with us; (3) remind you of pending
items in a shopping cart; and/or (4) provide you with marketing or promotional content (individually and
collectively, the “asho™ Texts”). Where you agree to receive marketing asho™ Texts, you may
receive automated or non-automated marketing text messages from asho™ to the number that you designate.
Consent to receive automated marketing text messages is not a condition of any purchase. By consenting to
receive asho™ Texts, you represent that you are 18 years of age or older, and you further represent
that you are the subscriber to the phone number that you provide to us. Please consult our Privacy Policy
for information on how we use the information you provide us through asho™ Texts, including how we may
use cookies to personalize your experience (e.g. shopping cart reminders).

asho™ does not charge you for asho™ Texts, but message and data rates may apply. We may send you
an initial message confirming your enrollment in our text message program. After that, message frequency
will vary, and the specific amount may vary depending on how you use our Services. asho™ reserves the
right to alter the frequency of messages sent at any time. asho™ also reserves the right to change the
short code or phone number from which messages are sent. Reply to our texts with the keyword STOP, END,
CANCEL, UNSUBSCRIBE or QUIT to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our
shortcode, you may receive one additional message confirming that your request has been processed. If you
unsubscribe from one of our text message programs, you may continue to receive text messages from asho™
through any other programs you have joined until you separately unsubscribe from those programs. Reply to
our texts with the keyword HELP if you need assistance from customer service.

asho™ Texts are supported on all U.S. carriers. The supporting mobile carriers may change without
notice, and the particular text message program you join, including those operated through a different
number, may be limited to specific carriers. asho™ and the mobile carriers are not liable for delayed
or undelivered messages. Our texts may not be compatible with all cell phone models.

MODIFICATIONS TO THE SITE OR SERVICES

We reserve the right to modify or discontinue the Services (including Stylees) with or without notice to you.
We will not be liable to you or any third party should we exercise our right to modify or discontinue the
Services. If you object to any such changes, your sole recourse will be to cease access to the Services.
Continued access to the Services following notice of any such changes will indicate your acknowledgement of
such changes and satisfaction with the Services as so modified. You agree that we, in our sole discretion,
may immediately terminate your access to the Services at any time, for any reason, in our sole discretion.
You agree that we will not be liable to you or any other party for any termination of your access to the
Services.

PRIVACY

We have created a privacy policy www.asho.style/privacy that describes our collection, use and disclosure
practices regarding any personal information that you provide to us. Please visit our privacy policy to
learn more about how we collect, use and disclose the information that you provide to us or we otherwise
learn about you through your use of the Services, including how we market our services.

THIRD PARTY CONTENT AND OTHER WEBSITES

Content from other users, suppliers, advertisers, and other third parties may be made available to you
through the Services. Because we do not control such content, you agree that we are not responsible for any
such content. We do not make any guarantees about the accuracy, currency, suitability, or quality of the
information in such content, and we assume no responsibility for unintended, objectionable, inaccurate,
misleading, or unlawful content made available by other Users, advertisers, and other third parties or
violation of any third party rights related to such content. The Services may contain links to websites not
operated by us, including without limitation the websites of the brands we include in Stylees. We are not
responsible for the content, products, materials, or practices (including privacy practices) of such
websites. We provide these links for your convenience only and we do not control such websites. Our
inclusion of links to such websites does not imply any endorsement of the materials on such third party
websites or any association with their operators. The Services may also contain links to websites that are
operated by us but which operate under different terms of use. It is your responsibility to review the
privacy policies and terms of use of any other website you visit. You agree that in no event will we be
liable to you in connection with any websites, content, products, materials, or practices of any third
party.

DISCLAIMER OF WARRANTIES

The Services and all content, products and services included on or otherwise made available to you through
the Services are provided by asho™ “with all faults” and on an “as is” and “as available” basis, unless
otherwise specified in writing. asho™ makes no representations or warranties of any kind, whether
express or implied, as to the operation of the Services or any content, products or services included on, or
otherwise made available to you through, the Services, unless otherwise specified in writing, including
without limitation any warranties of merchantability, fitness for a particular use or purpose,
non-infringement, quiet enjoyment, and accuracy. You expressly agree that your use of the Services and
products purchased through the services is at your sole risk. We make no warranty that the Products or
Services will meet your requirements, or that the Services will be uninterrupted, timely, secure, or error
free; nor do we make any warranty as to the results that may be obtained from the use of the Products, or
Services, or that defects in the Products, or Services will be corrected. We specifically disclaim any
liability associated with the use of the Products (e.g., rashes that may develop from wearing the Products
or dyes that bleed from the Products onto other items) and you agree that you will not sue asho™ for
any claim related to any Products purchased through the Services. You understand and agree that you will be
solely responsible for any damage to your computer or loss of data that results from the download of any
material in any way related to the Services and/or Our Content. No advice or information, whether oral or
written, obtained by you from us through the Services, or otherwise will create any warranty, representation
or guarantee not expressly stated in these Terms of Use.

Some states do not allow exclusion of implied warranties, so these exclusions may not apply in individual
cases. You may have additional rights that vary from state to state. To the extent that we may not, as a
matter of applicable law, disclaim any implied warranty, the scope and duration of such warranty will be the
maximum permitted under such applicable law.

LIMITATION OF LIABILITY

You acknowledge and agree that we are only willing to collect payment, facilitate the fulfillment of orders,
and provide access to the Services if you agree to certain limitations of our liability to you and to third
parties. You understand that to the extent permitted under applicable law, in no event will we or our
officers, employees, directors, parents, subsidiaries, affiliates, agents, or licensors be liable for any
indirect, incidental, special, consequential or exemplary damages, including without limitation damages for
loss of revenues, profits, goodwill, use, data, lost opportunities, or business interruptions or other
intangible losses (even if such parties were advised of, knew of or should have known of the possibility of
such damages, and notwithstanding the failure of essential purpose of any limited remedy), arising out of or
related to your use of or access to, or the inability to use or to access, the Services, regardless of
whether such damages are based on contract, tort (including negligence and strict liability), warranty,
statute, or otherwise. We will not be liable for any damages arising from the products or for any
information appearing on any other site linked to our Services. If you are dissatisfied with any portion of
the Services, your sole and exclusive remedy is to discontinue use of the Services. Our total liability to
you for all claims arising from or related to the Services is limited, in aggregate, to the greater of (i)
the total amount of your orders in the six (6) months prior to the date of the event giving rise to our
liability, or (ii) one hundred dollars (U.S. $100.00).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of
liability for incidental or consequential damages. Accordingly, some of the above limitations and
disclaimers may not apply to you. To the extent that we may not, as a matter of applicable law, disclaim any
implied warranty or limit liabilities, the scope and duration of such warranty and the extent of our
liability will be the minimum permitted under such applicable law.

Without limiting the foregoing, under no circumstances will we or our licensors be held liable for any delay
or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond our
reasonable control, including without limitation internet failures, computer equipment failures,
telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labor
disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms,
explosions, acts of god, war, governmental actions, orders of domestic or foreign courts or tribunals, or
non-performance of third parties.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless asho™, our parents, subsidiaries, affiliates,
officers, directors, co-branders and other partners, employees, consultants and agents, from and against any
and all third party claims, liabilities, damages, losses, costs, expenses, fees (including reasonable
attorneys’ fees and court costs) that such parties may incur as a result of or arising from: (i) your use of
the Products or Services (except to the extent prohibited by law); (ii) your violation of these Terms of
Use; (iii) your violation of any rights of any other person or entity; (iv) any content, information or
materials you upload to the Services; or (v) any viruses, Trojan horses, worms, time bombs, spyware,
malware, cancelbots or other similar harmful or deleterious programming routines input by you into the
Services.

COPYRIGHT VIOLATIONS

We respect the intellectual property of others, and we ask you to do the same. In connection with our
Services, we have adopted and implemented a policy respecting copyright law that provides for the removal of
any infringing materials and for the termination, in appropriate circumstances, of users of our Services who
are repeat infringers of intellectual property rights, including copyrights. If you believe that one of our
users is, through the use of our Services, unlawfully infringing the copyright(s) in a work, and wish to
have the allegedly infringing material removed, the following information in the form of a written
notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our designated Copyright Agent:

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright
interest;
Identification of the copyrighted work(s) that you claim to have been infringed;
Identification of the material on our Services that you claim is infringing and that you request us to
remove;
Sufficient information to permit us to locate such material;
Your address, telephone number, and email address;
A statement by you that you have a good faith belief that the disputed use is not authorized by the
copyright owner, its agent, or the law; and
A statement by you, made under penalty of perjury, that the information in your notice is accurate and that
you are the copyright owner or authorized to act on the copyright owner’s behalf.
Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a
written notification automatically subjects the complaining party to liability for any damages, costs and
attorney’s fees incurred by us in connection with the written notification and allegation of copyright
infringement.

Our copyright agent for notice of claims of copyright infringement on the Services is:

Designated Agent: Copyright Agent

Address of Agent: One Montgomery St., Ste 1100, San Francisco, CA 94104

Telephone: (844) 386-3850

Fax: (415) 463-1119

Email: copyright@asho.style

It is our policy to disable or terminate your Account if you repeatedly infringe or are repeatedly charged
with infringing intellectual property rights.

ARBITRATION AGREEMENT; CLASS WAIVER; WAIVER OF TRIAL BY JURY.

Please read this Section (“Dispute Resolution”) carefully. It is part of your contract with us and affects
your rights. It contains procedures for mandatory binding arbitration and a class action waiver.

Application of Dispute Resolution Process. All claims and disputes (excluding claims for injunctive or other
equitable relief as set forth below) in connection with the Terms of Use or the use of the Services that
cannot be resolved informally or in small claims court will be resolved by binding arbitration on an
individual basis according to the process described herein. Unless otherwise agreed to, all arbitration
proceedings will be held in English. This dispute resolution process, including binding arbitration, applies
to you and us, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors,
assigns, suppliers and licensors as well as all authorized or unauthorized users or beneficiaries of the
Services.

Notice Requirement and Informal Dispute Resolution. Before either party may seek arbitration, the party must
first send to the other party a written Notice of Dispute (“Notice”) describing the nature and basis of the
claim or dispute, and the requested relief. A Notice to us should be sent to: asho™ Legal Dept., 1
Montgomery St., Ste 1100, San Francisco, CA 94104. After the Notice is received, the parties may attempt to
resolve the claim or dispute informally. If the parties do not resolve the claim or dispute within thirty
(30) days after the Notice is received, either party may begin an arbitration proceeding. The amount of any
settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has
determined the amount of the award, if any, to which either party is entitled.

Arbitration Rules. Arbitration will be initiated through the American Arbitration Association (“AAA”), an
established alternative dispute resolution provider (“ADR Provider”) that offers arbitration as set forth in
this section. If AAA is not available to arbitrate, the parties will agree to select an alternative ADR
Provider. The rules of the ADR Provider will govern all aspects of the arbitration, including without
limitation the method of initiating and/or demanding arbitration, except to the extent such rules are in
conflict with these Terms of Use. The AAA Consumer Arbitration Rules (“Arbitration Rules”) governing the
arbitration are available online at www.adr.org or by calling the AAA at 1-800-778-7879. The arbitration
will be conducted by a single, neutral arbitrator. Any claims or disputes where the total amount of the
award sought is less than Ten Thousand U.S. Dollars (US $10,000.00) may be resolved through binding
non-appearance-based arbitration, at the option of the party seeking relief. For claims or disputes where
the total amount of the award sought is Ten Thousand U.S. Dollars (US $10,000.00) or more, the right to a
hearing will be determined by the Arbitration Rules. Any hearing will be held in a location within one
hundred (100) miles of your residence, unless you reside outside of the United States, and unless the
parties agree otherwise. If you reside outside of the U.S. the arbitrator will give the parties reasonable
notice of the date, time and place of any oral hearings. Any judgment on the award rendered by the
arbitrator may be entered in any court of competent jurisdiction. If the arbitrator grants you an award that
is greater than the last settlement offer that we made to you prior to the initiation of arbitration, we
will pay you the greater of the award or Two Thousand Five Hundred U.S. Dollars (US $2,500.00). Each party
will bear its own costs (including attorneys’ fees) and disbursements arising out of the arbitration and
will pay an equal share of the fees and costs of the ADR Provider.

Additional Rules for Non-Appearance Based Arbitration. If non-appearance based arbitration is elected, the
arbitration will be conducted by telephone, online and/or based solely on written submissions; the specific
manner will be chosen by the party initiating the arbitration. The arbitration will not involve any personal
appearance by the parties or witnesses unless otherwise agreed by the parties.

Time Limits. If either party pursues arbitration, the arbitration action must be initiated and/or demanded
within the statute of limitations (i.e., the legal deadline for filing a claim) and within any deadline
imposed under the AAA Rules for the pertinent claim.

Authority of Arbitrator. If arbitration is initiated, the arbitrator will decide the rights and liabilities,
if any, of the parties, and the dispute will not be consolidated with any other matters or joined with any
other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part
of any claim. The arbitrator will have the authority to award monetary damages, and to grant any
non-monetary remedy or relief available to an individual under applicable law, the AAA Rules, and the Terms
of Use. The arbitrator will issue a written award and statement of decision describing the essential
findings and conclusions on which the award is based, including the calculation of any damages awarded. The
arbitrator has the same authority to award relief on an individual basis that a judge in a court of law
would have. The award of the arbitrator is final and binding upon the parties.

Waiver of Jury Trial. The parties hereby waive their constitutional and statutory rights to go to court and
have a trial in front of a judge or a jury, instead electing that all claims and disputes will be resolved
by arbitration under this Dispute Resolution section. Arbitration procedures are typically subject only to
very limited review by a court. In the event any litigation should arise between the parties in any state or
federal court in a suit to vacate or enforce an arbitration award or otherwise, the parties waive all rights
to a jury trial, instead electing that the dispute be resolved by a judge.

Waiver of Class or Consolidated Actions. All claims and disputes within the scope of this Dispute Resolution
section must be arbitrated or litigated on an individual basis and not on a class basis, and claims of more
than one customer or user cannot be arbitrated or litigated jointly or consolidated with those of any other
customer or user.

Confidentiality. All aspects of the arbitration proceeding, including without limitation the award of the
arbitrator and compliance therewith, will be strictly confidential. The parties agree to maintain
confidentiality unless otherwise required by law. This paragraph will not prevent a party from submitting to
a court of law any information necessary to enforce this Dispute Resolution section, to enforce an
arbitration award, or to seek injunctive or equitable relief.

Severability. If any part or parts of this Dispute Resolution section are found under the law to be invalid
or unenforceable by a court of competent jurisdiction, then such specific part or parts will be of no force
and effect and will be severed and the remainder of this Dispute Resolution section will continue in full
force and effect.

Right to Waive. Any or all of the rights and limitations set forth in this Dispute Resolution section may be
waived by the party against whom the claim is asserted. Such waiver will not waive or affect any other
portion of this Dispute Resolution section.

Survival. This Dispute Resolution section will survive the termination of your relationship with us.

Small Claims Court. Notwithstanding the foregoing, either party may bring an individual action in small
claims court.

Emergency Equitable Relief. Notwithstanding the foregoing, either party may seek emergency equitable relief
before a state or federal court in order to maintain the status quo pending arbitration. A request for
interim measures will not be deemed a waiver of any other rights or obligations under this Dispute
Resolution section.

Claims Not Subject to Arbitration. For any claim that by law is not subject to arbitration, we and you agree
to submit and consent to the personal and exclusive jurisdiction in, and the exclusive venue of, the state
or federal courts located in San Francisco, California.

GENERAL TERMS

These Terms of Use and any action related thereto will be governed and interpreted by and under the laws of
the State of California, consistent with the Federal Arbitration Act, without giving effect to any
principles that provide for the application of the law of another jurisdiction. The United Nations
Convention on Contracts for the International Sale of Goods does not apply to these Terms of Use. These
Terms of Use are personal to you, and you may not transfer, assign or delegate your right and/or duties
under these Terms of Use to anyone else and any attempted assignment or delegation is void. You acknowledge
that we have the right hereunder to seek an injunction, if necessary, to stop or prevent a breach of your
obligations hereunder. The paragraph headings in these Terms of Use, are included only to help make these
Terms of Use easier to read and have no binding effect. Any delay or failure by us to exercise or enforce
any right or provision of these Terms of Use will not constitute a waiver of such right or provision. No
waiver by us will have effect unless such waiver is set forth in writing, signed by us; nor will any such
waiver of any breach or default constitute a waiver of any subsequent breach or default. These Terms of Use
constitute the complete and exclusive agreement between you and us with respect to the subject matter
hereof, and supersede all prior oral or written understandings, communications or agreements. If for any
reason a court of competent jurisdiction finds any provision of these Terms of Use, or portion thereof, to
be unenforceable, that provision of the Terms of Use will be enforced to the maximum extent permissible so
as to effect the intent of the parties, and the remainder of these Terms of Use will continue in full force
and effect. We will not be liable for any delay or failure to perform resulting from causes outside its
reasonable control, including without limitation acts of God, war, terrorism, riots, embargos, acts of civil
or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel,
energy, labor or materials. The Services may be subject to U.S. export control laws and may be subject to
export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or
indirectly, any U.S. technical data acquired from us, or any products utilizing such data, in violation of
the United States export laws or regulations. We are located at the address set forth below. If you are a
California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer
Product of the California Department of Consumer Affairs by contacting them in writing at 400 R Street,
Sacramento, CA 95814, or by telephone at (800) 952-5210.

SURVIVAL

Even after your rights under these Terms of Use are terminated, all provisions of these Terms of Use which
by their nature should survive, will survive, including without limitation ownership provisions, warranty
disclaimers, indemnification obligations, and limitations of liability.

NOTICE: VIOLATIONS

We may give notice to you by email, a posting on the Services, or other reasonable means. You must give
notice to us in writing via email to hello@asho.style with the subject line “Legal Notice.”

CONTACT INFORMATION

asho™, an ETS Systems product,

hello@asho.style

Last updated May 9, 2023